What it does
AI Assistant for SMBs is a service from SmartForge Ltd that sets up an AI assistant to carry out work on a business's behalf rather than only producing drafts. The site contrasts it with chat tools that hand back text for the user to act on, and describes outcomes such as an email being sent, a CRM being updated and a follow-up being scheduled. The assistant connects directly to a business's existing tools, builds up context about the business over time, and can run several specialised agents in parallel on different tasks. The provider says it maintains the setup and that it goes live within 48 hours with security included. The page includes a case study of an assistant that runs through a Telegram bot and connects to services such as Netlify, Notion, GitHub and Google Drive. The results in that case study are the vendor's own claims and are not independently verified. Access is through a pilot program limited to ten early customers, with a flat team price instead of per-seat fees.
Capabilities
- Carries out tasks instead of only drafting them
- Connects directly to a business's existing tools
- Keeps business context and preferences across projects
- Runs specialised agents in parallel on different tasks
- Provider-maintained setup with a stated 48-hour go-live
- Flat team pricing instead of per-seat fees
When to use it
- A small team wants routine tasks such as follow-up emails, CRM updates and social posts carried out rather than just drafted
- You would rather have the provider maintain the assistant and its security setup
- You want flat team pricing instead of paying per seat
Alternatives to explore
- ChatGPT Enterprise