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Cald.ai

A service for AI phone agents that place and answer calls, with interruption handling, call transfers, voicemail detection and text messages. It includes 100 free minutes to start.

Customer supportAutonomous agents

What it does

Cald.ai provides AI agents that make outbound calls and answer inbound calls for businesses. The site says its stack combines large language models with speech models, with under a second of latency and interruption handling that it says closely matches a human's. Listed features include real-time analytics right after a call, instant transfer to your own agents, voicemail recognition with the choice to leave a message or end the call, text message integration and multilingual support. You can try it by entering your details and having the agent call you. Use cases on the site include post-purchase calls for feedback and promotions, data collection from businesses, customer engagement calls, automated alerts to on-call engineers or customers, and logistics notifications. Pricing starts with 100 free minutes, then a volume tier at 10,000 minutes per month and custom enterprise quotes. Per-minute prices are not stated, and an API with documentation is linked from the site.

Capabilities

  • Outbound and inbound AI phone calls
  • Interruption handling with latency under a second
  • Call transfer to your own agents
  • Voicemail recognition and text message sending
  • Real-time analytics after each call
  • Multilingual support

When to use it

  • Sending automated follow-up or feedback calls after purchases
  • Collecting information from businesses by phone at scale
  • Alerting on-call engineers or customers by phone about urgent events