What it does
Fathom is an AI notetaker for meetings. It captures calls and produces summaries, searchable transcripts, action items and follow-ups, so people can stay engaged in the conversation instead of typing notes. The site says it can capture meetings with a bot or without one, and that summaries are available right after the call. An Ask Fathom feature lets you question past conversations, and summaries can be customised to a team's workflow. The site shows it working with Google Meet, Zoom and Microsoft Teams, and syncing notes, insights and action items to tools including Slack, Salesforce, HubSpot, Notion and Asana. It also lists integrations with ChatGPT and Claude, and a public API and MCP. The site gives uses for sales and customer success teams, where AI Scorecards support coaching and CRM updates, and for marketing, operations, HR and product teams. It lists SOC 2 Type II, GDPR and HIPAA compliance, and a banner says Fathom is now part of Superhuman.
Capabilities
- AI summaries, transcripts and action items after each call
- Capture meetings with a bot or without one
- Ask Fathom to search and question past conversations
- AI Scorecards for call coaching
- Syncs notes to Slack, Salesforce, HubSpot, Notion and Asana
- Public API and MCP, with ChatGPT and Claude integrations
When to use it
- You want meeting notes and follow-ups written for you after video calls
- Sales or customer success teams need call insights passed to a CRM
- You want to search and ask questions across past conversations
Alternatives to explore
- Fireflies
- Granola
- Otter
- Read AI
