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Inline Help

No-code in-app help that turns a knowledge base into an AI chatbot, Explain This, tooltips and a ticket form, with support in seven languages.

Customer support
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What it does

Inline Help turns a company's knowledge base into in-app user assistance. The site describes a no-code setup in which AI answers customer questions inside the product, aiming to raise product adoption and reduce support tickets. Explain This lets users tap any part of a website to get an explanation, without manually written tooltips. AI-powered tooltips can be added without code. A chatbot answers questions from the company's own knowledge, and a widget brings these tools together with the knowledge base and a ticket form so users can report issues without leaving the app. Assistance is offered in English, German, French, Spanish, Italian, Portuguese and Japanese. The site says setup takes under five minutes and offers a 14-day free trial with access to all features and no credit card needed. The product is made by Inline Manual, Ltd.

Capabilities

  • Explain This: users tap part of a page to get an AI explanation
  • No-code AI-powered tooltips
  • Chatbot that answers from your knowledge base
  • Help widget combining chatbot, knowledge base and ticket form
  • In-app ticket submission
  • Support in seven languages

When to use it

  • Reducing support tickets by answering questions inside your product
  • Adding contextual help without writing code
  • Offering self-service support to users in several languages