What it does
Middleware is a full-stack observability platform. It gathers signals from infrastructure, application performance monitoring (APM), logs and real user monitoring, and uses an AI SRE agent, OpsAI, to detect problems and help resolve them instead of only raising alerts. The product line includes infrastructure, APM, log, database, container and serverless monitoring, metrics, distributed tracing, real user monitoring with session replay and error tracking, synthetic monitoring, browser testing, a status page and LLM observability for monitoring and evaluating LLM apps. The platform adds alerts, dashboards, notebooks, a query language, an observability pipeline, integrations, a continuous profiler and SLO monitoring. Solution pages cover Kubernetes, AWS, Google Cloud and Azure, and comparison pages position it against Datadog, New Relic, Dynatrace, Grafana and Coralogix. The site has a Get Started Free button and links to installation docs and a public API reference.
Capabilities
- OpsAI SRE agent that detects, debugs and can auto-fix production issues
- Unified monitoring of infrastructure, APM, logs and real users
- LLM observability for monitoring and evaluating LLM applications
- Distributed tracing, session replay, error tracking and continuous profiling
- Synthetic monitoring and browser testing
- Dashboards, alerts, notebooks and a query language for exploring data
When to use it
- You want one platform for infrastructure, application and user-experience monitoring
- You want an AI agent to help investigate and resolve production incidents
- You monitor LLM-powered features alongside conventional services
- You run on Kubernetes, AWS, Google Cloud or Azure and want monitoring set up for those environments
Alternatives to explore
- Datadog
- New Relic
- Dynatrace
- Grafana
- Coralogix
