What it does
monday.com presents itself as an AI workspace where people and agents work together on business tasks. You define a goal, set the rules and watch the results, with examples such as researching vendors, triaging tickets, scoring deals, screening applicants and monitoring a project for risks. Agents can be built for marketing, IT, product, sales, HR and PMO work, or created by describing a workflow in plain language. The page shows agent types for research, reporting, insights, meeting assistance and process optimisation. Each agent can be given a style, connected tools, knowledge and skills. Controls include a real-time log of agent activity, permissions that decide what data an agent may read, edit or create, a simulation mode for validating actions before activating them, and an AI cost center that tracks usage and spend per team with limits and alerts. The site says customers keep ownership of their content and that their data is not used to train AI models. The platform is also open to outside agents: it connects to Claude, ChatGPT, Copilot, Gemini and other MCP-connected tools.
Capabilities
- Prebuilt agents for marketing, IT, product, sales, HR and PMO work
- Custom agents created by describing a workflow
- Agent activity log and per-agent permissions
- Simulation mode to validate actions before activating them
- AI cost center with usage tracking, limits and alerts
- Connects to Claude, ChatGPT, Copilot, Gemini and MCP-connected tools
When to use it
- A team wants agents to take over recurring reporting, scheduling or triage work inside a shared workspace
- You need to control and audit what agents may access and do
- You want your existing AI assistant to act on work items without leaving it
