What it does
Nudge is a clinical documentation platform for behavioral health and other specialties. Its scribe captures a telehealth or in-person session and drafts a clinical note, using either your own template or one of more than 75 prebuilt ones. Around the scribe sit coding and billing tools. Smart Coding suggests CPT codes and billable add-ons with justifications, a diagnostic coder proposes ICD-10 codes with supporting rationale, and an auditor checks existing documentation for billing gaps and compliance risks. Notes can be moved into more than 25 EHRs with one click, including through a Chrome plugin. The platform also includes an AI receptionist that takes calls, schedules appointments and answers questions about a practice. The site states HIPAA and PIPEDA compliance, AES-256 encryption, PHI redaction, no training on customer data, and automatic audio deletion within 7 days.
Capabilities
- AI scribe for telehealth and in-person sessions, on web and mobile
- 75+ prebuilt note templates plus custom templates built from your own notes
- Smart Coding for CPT codes and billable add-ons with justifications
- ICD-10 diagnostic coding with supporting rationale
- One-click note transfer into 25+ EHRs
- AI receptionist for calls and appointment scheduling
When to use it
- You finish session notes after hours and want a draft ready when the session ends
- Your practice wants billing code suggestions and audit checks alongside the notes
- You need notes pasted into an existing EHR without manual copying
- You want patient calls answered and appointments booked automatically
