What it does

Pagerly runs on-call rotations, tasks and incidents inside Slack and Microsoft Teams. You can build round-robin or custom schedules, sync schedules from Opsgenie and Jira Service Management, keep Slack user groups such as @oncall up to date, and page responders by call, SMS and email. For incidents it lets you assign roles and an Incident Commander, and it generates meeting links, tickets and dashboard links, with timelines and handover reports. An AI SRE agent is listed to help debug, document and communicate faster, and an MCP server and REST API let AI tools such as Claude or Cursor connect to your on-call data. The product also includes status pages, monitoring of 3,000+ third-party services, uptime monitoring, workflow automations, and iOS, Android and macOS apps for alerts. The site states ISO 27001 certification and notes that Opsgenie shuts down in April 2027, with a one-click import of schedules, escalation policies and integrations offered.

Capabilities

Round-robin and custom on-call rotations with overrides, swaps and Slack user group sync
Paging by call, SMS, email, Slack and app, with MTTA and MTTR tracked per incident
Incident response in Slack or Teams with an Incident Commander role, timelines and handover reports
AI SRE agent for debugging, documentation and communication
MCP server and REST API for connecting AI agents to on-call data
Status pages and monitoring of 3,000+ third-party services

When to use it

Your team already works in Slack or Microsoft Teams and wants on-call handled there
You are moving off Opsgenie and want to import schedules, escalation policies and integrations
You want status pages and service monitoring alongside on-call and incident response