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SiteGPT

Builds a support chatbot trained on your website, files and connected sources, embeds it on your site, and hands chats to a human or captures leads when needed.

Customer support
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What it does

SiteGPT creates a chatbot that answers visitor questions from your own content. You point it at a URL, a sitemap, YouTube videos, uploaded files or raw text, or connect sources such as Notion, Google Drive, Dropbox, OneDrive, Box and GitHub. Training usually finishes within a few minutes. Each chatbot can be embedded with a provided code snippet or linked to directly. It supports quick prompts, lead collection, escalation to a live agent, a weekly email digest of how the bot did, and analytics with daily trends and AI-grouped topics. Native integrations include Crisp, Slack and Zendesk, and content can resync daily, weekly or monthly depending on the plan. The site states support for 95+ languages, and says the service is SOC 2 Type II examined, GDPR certified and HIPAA assessed, with customer data not used to train AI models. It also lists an API, a CLI, an MCP server, an iOS app and a WordPress plugin.

Capabilities

  • Trains on websites, sitemaps, YouTube, uploaded files and cloud storage
  • Embeddable chatbot with quick prompts
  • Lead collection and escalation to a human agent
  • Analytics, weekly digest and conversation topic insights
  • Integrations with Crisp, Slack and Zendesk
  • 95+ languages and automatic content resync

When to use it

  • Answering repetitive customer questions on a marketing site or help center
  • Capturing leads from site visitors during a chat
  • Support teams that want unanswered questions surfaced from chat history